Privacy Policy

This Privacy Policy explains how NPAS (“NPAS”, “we”, “us”) collects, uses, and protects information when you use our process automation platform at npas.app and related services (the “Service”). By using the Service you agree to this policy.

Information we collect

We collect the following categories of information:

• Account information — your name, email address, organization details, and authentication credentials.
• Process and submission data — the forms, submissions, files, and other content you and your users create or upload while using the Service.
• Usage and technical data — log data, device and browser information, IP address, and analytics about how the Service is used.
• Communications — messages you send to us or through the Service’s channels features.

How we use information

• Provide, operate, and maintain the Service.
• Authenticate users and secure accounts.
• Process submissions and run the automations you configure.
• Respond to support requests and communicate about the Service.
• Improve and develop new features.
• Comply with legal obligations.

How we share information

We do not sell your personal information. We share information only:

• With service providers (subprocessors) who help us operate the Service, under appropriate confidentiality and data-protection terms.
• With third-party integrations you choose to connect (for example, Salesforce, HubSpot, or email providers).
• When required by law, or to protect the rights, safety, and security of NPAS, our users, or the public.
• In connection with a merger, acquisition, or sale of assets, subject to this policy.

Data retention

We retain information for as long as your account is active or as needed to provide the Service, comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data as described below.

Security

We use technical and organizational measures — including encryption in transit and at rest, access controls, and audit logging — to protect your information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

International transfers

Your information may be processed in countries other than your own. Where required, we put in place appropriate safeguards for such transfers.

Your rights

Depending on your location, you may have the right to access, correct, export, or delete your personal information, and to object to or restrict certain processing. To exercise these rights, contact us at [email protected].

Cookies

We use cookies and similar technologies to keep you signed in, remember preferences, and understand usage. You can control cookies through your browser settings; disabling some cookies may affect functionality.

Children

The Service is not directed to children under 16, and we do not knowingly collect personal information from them.

Changes to this policy

We may update this policy from time to time. We will post the updated version here and revise the “Last updated” date above. Material changes may be communicated through the Service.

Contact

Questions about this policy? Email us at [email protected].